Privacy Policy

Effective Date: April 8, 2026

Awaylable provides AI-powered 24x7 customer support services across website chat, WhatsApp, Instagram, and voice channels. This policy explains how we collect, use, and protect personal information when you use our website and platform.

Information We Collect

We may collect contact details (name, email, phone), business information, support conversation data, usage analytics, and technical logs required to operate and secure the platform.

How We Use Information

We use data to deliver customer support automation, improve AI response quality, monitor service reliability, provide onboarding and support, and comply with legal obligations.

Data Security & Retention

We apply reasonable administrative and technical safeguards to protect information from unauthorized access. Data is retained only as long as needed for service delivery, legal compliance, and contractual obligations.

Your Rights

You may request access, correction, or deletion of personal data by contacting us at info@atomnik.com. We will respond within a reasonable time under applicable law.

Contact

If you have privacy questions, please contact us at info@atomnik.com.