Terms of Service

Effective Date: April 8, 2026

These Terms govern use of Awaylable's 24x7 AI customer support platform. By using our website or services, you agree to these Terms.

Service Scope

Awaylable offers AI-driven support automation for customer conversations across supported channels. Features and limits depend on your selected plan.

Customer Responsibilities

You are responsible for the accuracy and legality of content, data sources, and workflows configured in your account. You must not use the platform for unlawful, abusive, or harmful activity.

Availability & Support

We aim to provide reliable 24x7 platform availability, but uninterrupted service cannot be guaranteed. Maintenance windows, third-party outages, or force majeure events may impact uptime.

Limitation of Liability

To the maximum extent permitted by law, Awaylable is not liable for indirect, incidental, or consequential damages arising from service use. Total liability is limited to fees paid for the applicable service period.

Termination

Either party may terminate service per contract terms. We may suspend access for violations of these Terms or legal requirements.

Contact

For legal or service questions, contact us at info@atomnik.com.